Community Support Worker - Mental Health Consult

Clinical Services · Brampton, Ontario
Department Clinical Services
Employment Type 1 FTE- Contract
Minimum Experience Experienced
Compensation $50,700 - $60,700 per year

The Canadian Mental Health Association/Peel Dufferin Branch (CMHA/Peel Dufferin) is pleased to announce that we are currently recruiting for the position of Community Support Worker-Mental Health Consult.

This is a 10 month contract position. This is a full time position of 37.5 hours per week, reporting to the Program Manager. The incumbent will regularly work out of the Central West Home and Community Care and within the areas of Brampton/Bramalea.

Purpose of Position:  

Within the capacity of a Mental Health Consultant, you will work with our community partner at the Central West Home and Community Care to support their care coordinators to develop effective strategies, coordinated care plans and connection to resources to support a person’s mental health and/or addiction needs. Some community support work may be needed to further support clients.

Salary Band: $50,700 - $60,700 per year


Key Responsibilities:

Provide short-term mental health and addictions consultation as follows:

  • Engage with care coordinators and with other programs as appropriate to assess mental health needs of patients.
  • Participate in joint patient visits and at collaborative service tables, as deemed appropriate.
  • Assist in formulating effective intervention plans for patients.
  • Provide consultation to Central West Home and Community Care regarding appropriate resources for patients
  • Assist Central West Home and Community Care in developing coordinated care plans, crisis plans and other service plans as appropriate
  • Provide consultation to Central West Home and Community Care to formulate mental health prevention and promotion plans as appropriate
  • Engage Central West Home and Community Care in a forum format (rounds) that provides consultation to more than one staff per session
  • Engage Central West Home and Community Care in a forum and/or teaching format that raises mental health consciousness, transfers experiential knowledge

Provide short-term case management for individuals as identified:

  • Assist clients and/or their support network to determine the appropriate level of support or service
  • Establish a crisis management plan for each client.
  • Develop short-term recovery plans with clients and supports.
  • Provide support to enable clients to meet immediate goals.
  • Consult, advocate and liaise with community resources and agencies to assist clients in obtaining services.
  • Monitor clients’ mental health and initiate interventions to promote wellness.
  • Provide education on mental illness and support for clients’ families.
  • Establish a follow-up plan prior to discharge.

Other responsibilities include:

  • Attend and actively participate in team meetings and other client-related and program meetings as required. 
  • Maintain appropriate record-keeping/documentation and client files, statistical and outcome measurement tools as required by CMHA Peel Dufferin and /or partners.
  • Participate on agency and community committees and workgroups as requested by manager.
  • Work effectively and collaboratively with the Program team, and other program teams, internal and external to CMHA Peel Dufferin.


Skills and Qualifications:

  1. B.S.W or University degree in a health related field is required; MSW preferred.
  2. Registration with Professional College required. 
  3. Experience working in a community setting essential.
  4. Demonstrated knowledge of serious mental illness, concurrent disorders and/or dual diagnosis, preferred.
  5. Experience in evidence-informed practice, particularly in the areas of mental health, addictions, chronic health conditions, and the ageing population.
  6. Experience in integrating health and mental health clinical work.
  7. Experience in providing leadership and consultation in a clinical mental health and addictions setting.
  8. Sound understanding of mental health promotion as part of a comprehensive mental health strategy.
  9. Experience with mental health and addictions systems navigation and service coordination.
  10. Experiencing in developing evidence informed presentations and delivering public presentations.
  11. Comprehensive knowledge of Recovery Principles, an asset.
  12. Dedicated team player, with strong communication skills.
  13. Excellent time management and organizational skills; able to manage competing priorities in a fast paced, often stressful environment.
  14. Enthusiastic problem solver, grounded in positive conflict resolution and goal setting practice
  15. Proficient computer skills including MS Office, Outlook, Client Record Management Systems.
  16. Knowledge of French or any other languages reflecting the diversity of Peel Region is an asset.
  17. A valid Canadian driver’s license, access to a reliable vehicle and relevant insurance.
  18. A satisfactory Vulnerable Sector Screening (Police Check) report.
  19. Current CPR/First Aid certification

CMHA Peel Dufferin is an Equal Opportunity Employer.

We are committed to diversity and inclusiveness at our workplace and recognize the unique
contribution every individual makes to the community.

We acknowledge that removing and reducing existing barriers and preventing new barriers is
required in providing opportunities that foster independence, inclusion, and dignity for people of all
ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to
establishing a qualified workforce that is reflective of the diverse population we serve. We
encourage applications from members of groups that have been historically disadvantaged and
marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized
groups/persons of colour, people with varying abilities, members of visible minority groups,
LGBTQ2S+, those who identify as women, and other equity-seeking groups.
CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination
in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and
employment relationship.

We are committed to inclusive, barrier-free recruitment, selection processes, and work
environments. When contacted for a job opportunity, please advise the HR Department of any
accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act,
2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process.
We request that you provide your accommodation request as soon as reasonably practicable. Any
information received relating to accommodation will be addressed confidentially. We thank all those
who apply, but only those selected for further consideration will be contacted. We retain all
applications submitted for one (1) year after the closing date of the posting for consideration in
future career opportunities.



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  • Location
    Brampton, Ontario
  • Department
    Clinical Services
  • Employment Type
    1 FTE- Contract
  • Minimum Experience
  • Compensation
    $50,700 - $60,700 per year