Mental Health and Addictions Floater

Bramalea · Brampton, Ontario
Department Bramalea
Employment Type 1 FTE- Perm
Minimum Experience Experienced
Compensation $65,700 - $75,700 per year

Mental Health and Addictions Floater


The Canadian Mental Health Association - Peel Dufferin Branch (CMHA Peel Dufferin) is pleased to announce that we are currently recruiting for the position of Mental Health and Addictions Floater to provide intensive case management supports to individuals 16 years and older, along with individual and group counselling and treatment to persons 18 years and older, presenting with mental health and/or addiction issues. Support will focus on planning for solution focused, time limited services, along side a multi disciplinary team, to those with heightened needs at time of initial contact or while on the wait list for other CMHA Peel Dufferin services.  Services will be provided with the support of a multi disciplinary team.

This is a unique role with CMHA PD that offers the successful candidate an opportunity to provide time limited support in Case Management and Counselling, to various teams within CMHA Peel Dufferin that require the additional clinical coverage.

During normal operations, this role is primarily based in office and community setting, meeting with clients as needed to provide support.  Some travel in Brampton, Etobicoke, Woodbridge and Malton may be required and transporting clients.


This is a full-time (37.5 hours per week) permanent position, reporting to the Program Manager, located at Brampton. 


Salary band for this position: $65,700 - $75,700 per year


CMHA Peel Dufferin offers a competitive overall compensation package which includes:

Four weeks paid vacation (accrued), Eighteen Paid personal days per year (accrued), Two Flexible Days annually, HOOPP pension plan, Professional development opportunities within the agency, Excellent benefits including Heath and Dental coverage, Employee Family Assistance Program and access to a wellness fund benefit.

Key Responsibilities:


Service Responsibilities

To provide support to an assigned caseload of clients, including:

  • Establishing a supportive relationship with clients and their support systems
  • Developing a Crisis Plan with each client and their supports to support and maintain client wellness
  • Provide comprehensive assessments to individuals, using a variety of therapeutic approaches and supports to identify client strengths and needs
  • Establishing and implementing Recovery Plans to guide the mutual work towards client recovery
  • Encouraging clients to identify and work towards educational and vocational goals
  • Providing on-going supportive counselling, life skills coaching, pre-employment coaching and appropriate referrals to enable clients to achieve their goals and reduce the impact of symptoms of mental illness. Facilitating case conferences, consulting, advocating, and liaising with community resources and organizations to support client needs and the ability to achieve their goals. 
  • Providing education on mental health, illnesses and wellness to clients and their families, using group modalities to increase understanding of psychological distress and symptoms
  • Providing referrals for clients and families, as needed
  • Establishing a follow-up plan for clients prior to discharge
  • Maintaining appropriate record-keeping/documentation and client files, statistical and outcome measurement tools as required by CMHA Peel Dufferin policies and procedures
  • Facilitating groups or social recreation activities as requested by manager
  • Working effectively and collaboratively with other program teams, internal and external to CMHA Peel Dufferin to provide a seamless approach to service delivery for adults and their caregivers.
  • Provide counselling and support to individuals (18 and older) with persistent mental health issues utilizing Best Practice methodologies to support individuals with their personal goals.
  • Provide services and resources which alleviate emotional distress, reduce or eliminate psychiatric symptoms, and/or develop skills to deal with mental health difficulties.
  • Work collaboratively with health and social service providers; to establish care processes and standards with a focus on self-determination and self-management opportunities, carry out performance measurement and evaluation

Performance Management and Professional Development 

  • Stay current on relevant legislation and best practices, current research, policies and procedures
  • Participate in ongoing professional development and mandatory training

Other Activities

  • Serve as a role model to others by demonstrating a respectful and positive attitude towards individuals receiving support from CMHA Peel Dufferin representing the organization professionally
  • Promote and demonstrate the Vision, Mission and Values of the organization within the workplace and the broader community
  • Demonstrate a respectful and professional attitude and ensure the development and/or maintenance of a positive and supportive working relationship between departments/teams within CMHA Peel Dufferin and with external organizations, business and the broader community
  • Work within the health and safety guidelines provided by the agency, which includes annual mandatory training requirements.


Other Duties as Assigned 

  • Coordinate, attend, participate in team/staff meetings, and all-staff meetings as required
  • Participate in agency quality improvement activities, e.g. accreditation projects, Information Systems Support and Privacy and Security committees, special events, etc.
  • Participate in quality improvement activities at the team/program level
  • Participate in external committees as required
  • Undertake other duties as assigned from time to time
  • Participate in direct, regular, formal supervision and work to have client representation in program operations and input into related policies



Education, Experience

  • Master’s degree in social work or Counselling Psychology required.
  • Registered, or in the process of registering with appropriate College or Professional association.
  • Three to five years Counselling experience including the provision of comprehensive assessment and mental health services as well as in-depth knowledge of complex clinical issues
  • At least 3 years of experience providing case management to adults with serious mental illness.
  • Demonstrated excellent clinical reasoning skill and critical thinking skills to ensure preventative measures and early detection related to risk
  • Utilizes an appropriate problem-solving approach relative to the situation within the scope of practice
  • Working knowledge of Health Care Consent Act (HCCA), Substitute Decisions Act (SDA), Mental Health Act, Long Term Care Act, PHIPPA and other relevant legislation
  • Excellent organizational, communication, interpersonal, and mediation/conflict resolution skills
  • Able to work collaboratively in a fast-paced and inter-professional setting
  • Knowledge of Recovery Model.
  • Experience with OCANs and client records documentation.
  • Ability to work with the diverse client group, considering issues of equity and from an LGBQT positive framework.
  • Demonstrated ability to work independently and as part of a team.
  • Proficient computer skills including MS word, Excel, Internet and e-mail.
  • Ability to speak French or a second language reflective of the diversity of Region of Peel is an asset.

Requirements of the Position:

  • Current CPR/First Aid certification
  • Valid driver’s license
  • Automobile in good repair and insurance coverage as required by agency policy Must be able and willing to drive on the job to support clients; meeting clients in their homes or community; may be required to drive clients occasionally.  
  • Satisfactory police records search and vulnerable sector screening from region of residence

Working Conditions:

  • Work in contact with individuals living with serious mental illness, issues of poverty and substance use
  • Lifting, carrying, handling of small objects and packages not normally exceeding 1-10 lbs., e.g., files, information brochures, small office equipment/tools.
  • Sitting for long durations, e.g., meeting with people, driving, working at desk.
  • Walking and standing for short durations
  • Work within the community as well as in clients’ places of residence
  • Local travel in own vehicle is required; may require some transportation of clients
  • Work week involves various combination of shifts, Monday through Friday
  • Might be required to work evenings and weekends


CMHA Peel Dufferin is an Equal Opportunity Employer.

We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community.

We acknowledge that removing and reducing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of color, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups.

CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship.

We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially. We thank all those who apply, but only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.



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  • Location
    Brampton, Ontario
  • Department
  • Employment Type
    1 FTE- Perm
  • Minimum Experience
  • Compensation
    $65,700 - $75,700 per year